Assertive Communication
Assertive communication is a way of expressing your thoughts, feelings, and needs clearly, confidently, and respectfully. It strikes a balance between being too aggressive (forceful and disrespectful) and too passive (being ignored or overlooked).
Key Characteristics of Assertive Communication
- Clarity & Confidence – You state your opinions and needs directly, without hesitation.
- Respect for Others – You acknowledge and consider the feelings and perspectives of others.
- Use of "I" Statements – Instead of blaming, you express your feelings and needs with phrases like "I feel…" or "I need…".
- Calm & Steady Tone – Your voice is firm but not aggressive, showing confidence without intimidation.
- Active Listening – You listen to others and respond thoughtfully, not just waiting for your turn to speak.
- Open Body Language – Good eye contact, relaxed posture, and appropriate gestures reinforce assertiveness.
Examples of Assertive Communication
- Passive: "I guess it’s fine if we do it your way." (Lack of confidence, avoiding conflict)
- Aggressive: "You never listen! We’re doing it my way!" (Forceful, disregards others' opinions)
- Assertive: "I understand your perspective, but I feel that we should try this approach instead." (Direct yet respectful)
Why Assertive Communication Matters
- Reduces misunderstandings
- Improves self-confidence
- Strengthens relationships
- Helps in conflict resolution
- Promotes mutual respect